This promotion is not only a testament to the company’s continuous efforts to improve, but also a recognition from the market and customers for an insurance brand deeply attached to the agricultural sector, rural areas and farmers of Vietnam.
The ranking has been conducted periodically by Vietnam Report since 2016, based on an objective assessment method including three main criteria: financial capacity through the most recent annual report; media reputation on mainstream press channels; and customer satisfaction survey and industry expert opinions.
According to Vietnam Report, Agribank Insurance has a remarkable improvement in its positive presence in the media, with the image of a friendly, professional business, always accompanying the people, especially in rural areas. Not only stopping at the message, this brand is also recognized through the implementation of insurance products suitable to practical needs, transparency in benefit payments and maintaining the commitment to serving customers in all regions.
The independent survey results also show a high level of trust and satisfaction from consumers towards Agribank Insurance, especially in terms of service quality, service attitude and clear and quick compensation process. The nationwide service network, along with a team of professional staff, is the company’s great competitive advantage in the non-life insurance market.
Continuing to be in the Top 10 this year is a proud milestone, contributing to affirming the sustainable position of Agribank Insurance in the Vietnamese insurance industry. This is also the motivation for the enterprise to continue to strive to innovate, improve the quality of products and services, and increasingly better meet the expectations of customers and the community.